FAQ

General topics

How does the process of earning income through the Bitcoin5 project start?

In order for our investment managers to begin working with your deposit, you need to register at our website and open a deposit account. At the end of the first business day, the amount of your account balance will increase by 1%. Every day this figure will rise until it reaches 5% on the 20th day of your deposit being active. As soon as the 20-day investment cycle is completed, you will be able to withdraw your initial deposit.

What do I do to become a registered user of the Bitcoin5 project?

Press the Register button in the upper right corner of the page. You will see the registration form. Once you fill in your information and read our website rules, you will be able to open a deposit account. The next day, your account balance will start growing.

Who can become a participant of the Bitcoin5 project?

Any legally competent person over 18 years of age.

I forgot my password. What do I do? Should I open a new account?

If you lost only your password, there is no need to worry. Under the login and password fields, there is the "Password recovery" button. Press it and follow the instructions. If you lost your login name as well, you will need to be able to prove to our help desk representatives that you are indeed the owner of the account with lost login and password. You may not register a new account - this will result in the termination of both your old and new accounts.

During registration I entered incorrect information and now cannot withdraw funds. What do I do?

Contact help desk, explain the situation and answer the representative's questions. If you prove to the representative that you are the account owner, your information will be corrected.

Under what circumstances registration of a second and more accounts by the same user is permitted?

Under no circumstances. Upon detecting one user registering multiple accounts, our representatives are instructed to deactivate all these accounts. However, we care about our users' convenience, and our help desk representatives will be always glad to assist you with any issue that might have caused you to consider registering more than one account. Contact our help desk, and all issues wil be resolved without breaking the rules of our website.

Financial topics

How do I withdraw funds from my Bitcon5 deposit account?

You can at any time create a Bitcoin wallet to which you will be able to take out funds from your deposit account.Transfers from the Bitcoin5 system go through within 48 hours.

What is the minimum amount required to make a deposit at Bitcoin5?

The minimum amount of deposit is 0.005 Bitcoin.

What are the lower and upper limits for withdrawal amounts?

The minimum amount to withdraw is 0.002 Bitcoin. There is no maximum amount limit for withdrawals.

What time does it take for my funds to arrive after takeout in my e-purse? And on my card balance?

Transfers from the Bitcoin5 system go through within 48 hours.

Is there a commission fee for withdrawal in the Bitcoin5 system?

No. Our system has no any charges or unexpected fees.

How do I get my referral link?

You can find your referral link under the Referral System section of your Dashboard. In this section you will also find the statistics on your referral partners once you get them.

I withdrew funds from my deposit account, but the money did not arrive in the payment system. What's the matter?

Don't worry, money cannot just get lost. Contact our help desk. Our representative will check whether all payment information has been entered correctly. Another possibility is a delay in the operation of the payment system. We will find out what could go wrong and sort it out.

How do I change my payment information?

Only our help desk representative can make changes to your payment information. Contact help desk and tell them your new payment details. Please note that the help desk representative must confirm your identity as the account owner. You should be prepared to prove it and answer the representative's questions.

What are the terms of your partnership program?

Any legally competent person over 18 years of age can become a partner or participant of the Bitcoin5 project. The terms of our partnership program are described in detail under the Partnerssection.

If you cannot find on this page the answer to your question, please contact our help desk. We will do everything we can to assist you with getting around the Bitcoin5 project website.

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